Frequently Asked Questions.

See below for the questions that we often receive, and feel free to reach out to help@bloo.io if you've got any other questions.
Is there a free trial?
Yes there is! You can use Bloo free for 14 days without any limitations. After the 14 days are up, we will ask you to input your credit card details to carry on using Bloo. If you need a few extra days to decide, just send us an email and we can extend your trial for you!
Do I have to pay more as I add more people or make more projects?
No way! When we say $50/month, we mean $50/month. You can create as many projects as you want, add as many team members (10 or 100, or more!), post as many to-dos, and so on. You'll always just pay a flat fee of $50/month. We really hope that Bloo helps you grow your business and your team, and so as the price stays the same it will become better and better value over time!
$50/month. Are you for real? That's too cheap!
For sure, we are serious! We don't believe that software should be really expensive for small companies. Bloo replaces lots of tools that together can cost $500+/month for a team of 15 or 20 people....we think that's crazy money to spend each month. We work hard to stay efficient and keep our running costs low so we can ensure the best price for you.
Who owns the data I add to Bloo?
The person who initially signed up and pays for the account ("The Company Owner") owns all the data associated with the account. We do not claim any ownership over any data that you add to Bloo. You can read more about this in our Terms & Conditions page.
Is my data safe?
Yes, all your data is stored on AWS (Amazon Web Services), which is a leading cloud provider that powers companies like Spotify and Netflix.
Will you have new features?
Yes, you can check out our Release Notes page to see the various improvements we've made to Bloo over time. We generally update Bloo several times a month with both minor and major feature improvements, usability fixes, and bug fixes.
Do you backup my files?
Yes we do. We backup all data everyday and keep the daily backups for 30 days. This makes sure that if you delete something by accident we're able to restore it for you. Of course, you can always access not-deleted files older than 30 days if you need to.
Can other people see my discussions or files?
No way! Only users that are invited to a project are able to see the contents of that project. Nobody else will even know that it exists.
Are my card details secure?
Yes they are! We use Stripe, one of the world's leading payment processing companies, to handle our payments, so we never actually directly deal with or see your sensitive financial information, that's all handled by them.
Can I cancel at any time?
Absolutely. We'd be sad to see you go, but there is no minimum contract with Bloo, just cancel when you want without any issues. If you paid for a year upfront, we'll refund you for any time you didn't yet use.

Can I call you guys?
Only on our Enterprise plans. For all other customers, we offer email and live chat support, however if you email us, we can arrange a call if there is a specific issue you need help with or you have a new feature request.
How can I pay?
We take payments  by credit or debit card. Once your 14 day free trial is over, we'll ask you for your credit/debit card details so we start billing. From then onwards, we'll bill $50/month to your card (or $500/year if you go with the yearly plan). If you plan to pay yearly, we can also arrange wire-transfer payment, just email us at help@bloo.io and we'll get that sorted for you.
I have more questions!
No problem! Just email us at help@bloo.io and we'll answer your questions asap.
Where's the company based?
We're legally registered in Delaware, USA as Bloo, Inc.