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Frequently Asked Questions

Common Questions

Is there a free trial?

Yes there is! You can use Bloo free for 30 days without any limitations. After the 30 days are up, we will ask you to input your credit card details to carry on using Bloo. If you need a few extra days to decide, just send us an email and we can extend your trial for you!

$50/month. Are you for real? That's too cheap!

For sure, we are serious! We don't believe that software should be really expensive for small companies. Bloo replaces lots of tools that together can cost $500+/month for a team of 15 or 20 people....we think that's crazy money to spend each month. We work hard to stay efficient and keep our running costs low so we can ensure the best price for you.

Do I have to pay more as I add more people or make more projects?

No way! When we say $50/month, we mean $50/month. You can create as many projects as you want, add as many team members (10 or 100, or more!), post as many to-dos, and so on. You'll always just pay a flat fee of $50/month. We really hope that Bloo helps you grow your business and your team, and so as the price stays the same it will become better and better value over time!

Are you guys planning to make...?

If you have an idea or something that you would like us to build into Bloo, we would love to hear from you! Send us an email!

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Security

Is my data safe?

Yes, all your data is stored on AWS (Amazon Web Services), which is a leading cloud provider that powers companies like Spotify and Netflix.

Do you backup my files?

Yes we do. We backup all data everyday and keep it for 30 days. This makes sure that if you delete something by accident we're able to restore it for you.

Can other people see my discussions or files?

No way! Only users that are invited to a project are able to see the contents of that project. Nobody else will even know thta it exists.

Who owns the data I add to Bloo?

The person who initially signed up and pays for the account owns all the data associated with the account. We do not claim any ownership over any data that you add to Bloo.

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About Bloo

Where are you guys from?

We're a diverse team from all over the world, with a shared passion to make work better for everyone, everywhere.

Can I call you guys?

Not at this time, we just offer email support. As we grow, we'll look to open up more help channels such as chat, phone calls, and perhaps even a customized Bloo project! ;)

Where's the company based?

We're legally registered in Delaware, USA.

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Pricing & Payments

Can I cancel at any time?

Absolutely. We'd be sad to see you go, but there is no minimum contract with Bloo, just cancel when you want without any issues. If you paid for a year upfront, we'll refund you for any time you didn't yet use.

Are my card details secure?

Yes they are! We use Stripe, one of the world's leading payment processing companies, to handle our payments, so we never actually directly deal with or see your sensitive financial information, that's all handled by them.

How can I pay?

We take payments exclusively by credit or debit card. Once your 30 day free trial is over, we'll ask you for your credit/debit card details so we start billing. From then onwards, we'll bill $50/month to your card.

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